Order Processing:
- "In Stock" items are usually shipped in 1-2 business days. Delays may occur if there's a problem with payment validation.
- Once an order ships, it is subjected to our return policy.
- We only ship to United States.
- Orders are shipped during business days, Mondays through Friday, excluding US Federal holidays.
- Orders are triple checked. UPC scanned and at least TWO images are taken during fulfillment.
Transit Time and Delivery: Order processing + Transit time = The time it takes for the order to arrive at your door.
- Signature may be requested by the shipping carrier during delivery.
- As of 10/15/22, we only ship to the billing address. Signature may be required.
- Return packages due to invalid address including refused packages will NOT be reshipped. A 15% restocking fee, including fees billed to us by the shipping carrier for return shipping will apply. Order's original shipping cost will not be refunded. Please DOUBLE CHECK your shipping address.
- We provide an estimated delivery date on product listing. These dates are estimates only and are not guaranteed.
*** WE CANNOT GUARANTEE YOUR ORDER WILL ARRIVE ON THE DATE AND TIME OF YOUR PREFERENCE. WE DO NOT OWN SHIPPING SERVICES. WE HAVE NO CONTROL OVER SHIPPING CARRIERS' DELIVERY TIME & HANDLING OF PACKAGES.****
We provide the following shipping methods on orders shipped to United States' 50 States, P.O. Box addresses, APO/ FPO addresses, and U.S. Territories.
- Standard Shipping (US) / Free Shipping (US)
- USPS Ground Advantage & Priority Mail (US)
- UPS Ground (Within US)
- Flat Rate $14.95 (Within US)
United States (Domestic Shipping):
Standard Shipping (US):
- Ship via USPS Ground Advantage, USPS Priority Mail, UPS Ground, or FedEx Ground, depending on total order value, order weight, item size, and destination. We will choose the most appropriate delivery method for your desired shipping address. Signature may be requested during delivery. Estimated delivery time frame is 2-7 business days. No guarantee delivery service for standard shipping .
- Standard shipping is the only shipping method available for PO Boxes, Hawaii, Alaska, US Territories, and Military.
- Free shipping - Current promotion as of 06/21/18, free shipping for orders over $200.
USPS Priority Mail (US):
- USPS Priority Mail has an average delivery time frame of 2-3 business days, 4-14 days for peak season.
- Package insured.
UPS Ground ( Within US):
- UPS Ground has an average delivery time frame of 1-5 business days, 6-8 days for peak season.
- Fully traceable & package insured.
Flat Rate (Within US):
- Ship via USPS, UPS, or FedEx depending on destination. We will choose the most appropriate delivery method for your desired shipping address.
- Available only to Continental U.S. only.
- Cost only $14.95. Valid for only ONE shipment. Additional shipping fees apply for additional shipments.
Lost and Damaged Shipments:
If your package arrives damaged or the content was damaged due to delivery, please contact us. DO NOT RETURN ANY ITEMS DAMAGED IN TRANSIT until you contact us! If you received the package in person, did the shipping carrier note the damage? If you were not there to receive the package, did the shipping carrier leave a note or did they just left it outside your door? Please keep all packaging. Including the box used to ship the order, for at least 5 BUSINESS DAYS. For packages shipped by USPS please allow 21 days before filing claim for lost shipments.